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ISO 9001
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His Majesty's Trophy
2001, 2004, 2005 & 2008

SERVICE COMMITMENT

All the UPS systems and accessories from REEM BATTERIES & POWER APPLIANCES Co. protect your critical equipments 24hrs a day, 365 days a year. Both our Warranty and post warranty (Under Annual Maintenance Contract) services provided by our team of trained and experienced Service Engineers offers 'Peace on mind' to our esteemed clients. Our Customer Service and Support department is equipped with necessary spares and testing / diagnostic equipments to minimize the downtime of the UPS systems. The service call login procedure is as below:

LEVEL I:
During Office Hours (8.30AM to 5.30PM) : +968 2444 6191/92/93.
Beyond Office Hours and / or Official Holidays : +968 9988 9630

LEVEL II:
If the call is not attended within 2 Hrs (within Muscat) OR 4 Hrs (Outside Muscat but within 300kms) OR 24 Hrs (Outside Muscat and more than 300kms) the same can be escalated to: +968 9942 3869 OR +968 9931 5041

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